Terms & Conditions
page represents the terms and conditions on which we supply any of the
products listed on our website. These terms and conditions only apply
if you are buying as a consumer. Please read these terms and conditions
carefully before ordering any Products from our site. You should
understand that by ordering any of our Products, you agree to be bound
by these terms and conditions.
Reggae Retro Records is a site operated and owned by ACL 2000 Ltd.
Registered in England under company number 4597560. VAT number: GB 811 7993 45.
placing an order, you will receive an e-mail from us acknowledging that
we have received your order. Please note that this does not mean that
your order has been accepted. Your order constitutes an offer to us to
buy a Product. All orders are subject to acceptance by us, and we will
confirm such acceptance to you by confirming ref the e-mail reply.
contract between us will only be formed when we send you the Acceptance
Confirmation. The Contract will relate only to those Products we have
confirmed in the Acceptance Confirmation. We will not be obliged to
supply any other Products which may have been part of your order until
the acceptance of such Products has been confirmed in a separate
Any drawings, photographs, descriptions
or advertising we issue, and any photographs, descriptions or
illustrations contained on our site, are issued or published solely to
provide you with an approximate idea of the Products they describe.
They do not form part of the Contract between you and us or any other
contract between you and use for the sale of the Products.
you are contracting as a consumer, you may cancel a Contract at any
time within seven working days, beginning on the day after you received
the Products. In this case, you will receive a full refund of the price
paid for the Products in accordance with our refunds policy.
cancel a Contract, you must inform us in writing. You must also return
the Product(s) to us immediately, in the same condition in which you
received them, and at your own cost and risk. You have a legal
obligation to take reasonable care of the Products while they are in
If you would like further information about
your legal rights, please contact your local Trading Standards
Department or Citizen Advice Bureau.
Availability and delivery
order will be fulfilled by the delivery date set out in the Acceptance
Confirmation or, if no delivery date is specified, then within 30 days
of the date of the Acceptance Confirmation, unless there are
There will be no delivery until clear funds have been received.
Risk and title
The items will be at your risk from the time of delivery.
of the items will only pass to you when we receive full payment of all
sums due in respect of the ites, including delivery charges.
Price and payment
The price of any items will be as quoted on our site from time to time, except in cases of obvious error.
These prices include VAT (UK & EU) and delivery costs.
are liable to change at any time, but changes will not affect orders in
respect of which we have already sent you an Acceptance Confirmation.
site contains many items and it is always possible that, despite our
best efforts, some of the items listed on our site may be incorrectly
priced. We will normally verify prices as part of our dispatch
procedures so that, where a Product’s correct price is less than our
stated price, we will charge the lower amount when dispatching the
Product to you. If a Product’s correct price is higher than the price
stated on our site, we will normally, at our discretion, either contact
you for instructions before dispatching the Product, or reject your
order and notify you of such rejection. We are under no obligation to
provide the items to you at the incorrect (lower) price, even after we
have sent you a Acceptance Confirmation, if the pricing error is
obvious and unmistakeable and could have reasonably been recognised by
you as a mis-pricing.
Payment for all Products must be through
Paypal. We shall not despatch any items until we receive cleared funds.
No payment shall be deemed to have been received until we have received
cleared funds. Please be aware that if you are using Paypal as your
payment method we reserve the right to not ship to unconfirmed
Our refunds policy
When you return an item to us:
because you have cancelled the Contract between us within the seven-day
cooling-off period (see clause 5.1 above), we will process the refund
due to you as soon as possible and, in any case, within 30 days of the
day you have given notice of your cancellation. In this case, we will
refund the price of the item in full, including the cost of sending the
item to you. However, you will be responsible for the cost of returning
the item to us.
Please note: We will not be liable for any damage or loss whilst in transit.
for any other reason (for instance, because you have notified us in
accordance that you do not agree to any change in these terms and
conditions or in any of our policies, or because you claim that the
Product is defective), we will examine the returned item and if you are
entitled, we will notify you of our intentions to either replace or
refund via e-mail within a reasonable period of time. We will usually
process your replacement or refund as soon as possible and, in any
case, within 30 days of receiving the defective item. If you elect a
refund of a item returned by you because of a defect it will be
refunded as per our refunds policy, including a refund of the part of
the delivery charge which related to that defective item for sending
the item to you and the cost incurred by returning the defective item
to us. If you are entitled to a replacement of a defective item we will
not charge you for redelivery of the replaced item.
If you elect
to return the defective item to us using your own method of delivery,
we will refund up to £4.00 of the costs incurred by you. This will only
be refunded upon the receipt of proof of the carriage costs.
of any money received from you will be made using the same method
originally used by you to pay for your purchase and paid back into the
warrant to you that any Product purchased from us through our site is
of satisfactory quality and reasonably fit for all the purposes for
which products of that kind are commonly supplied. This warranty does
not apply to any defect in the Product arising from fair wear and tear,
wilful damage, accident, negligence by you or any third party, if you
use the Product in a way that we do not recommend, your failure to
follow instructions, or any alterations or repair you carry out without
our prior written approval.
Our liability for losses you suffer
as a result of us breaching this agreement is strictly limited to the
purchase price of the Product you purchased.
you order items from our site for delivery outside the UK, they may be
subject to export/import duties and taxes which are levied when the
delivery reaches the specified destination. You will be
responsible for payment of any such import duties and taxes. Please
note that we have no control over these charges and cannot predict
their amount. Please contact your local customs office for further
information before placing your order.
You must comply with all
applicable laws and regulations of the country for which the Products
are destined. We will not be liable for any breach by you of any
laws require that some of the information or communications we send to
you should be in writing. When using our site, you accept that
communication with us will be mainly electronic. We will contact
you by e-mail or provide you with information by posting notices on our
website. For contractual purposes, you agree to this electronic means
of communication and you acknowledge that all contracts, notices,
information and other communications that we provide to you
electronically comply with any legal requirement that such
communications be in writing.
This condition does not affect your statutory rights.
Transfer of rights and obligations
The contract between you and us is binding on you and us and on our respective successors and assigns.
may not transfer, assign, charge or otherwise dispose of a Contract, or
any of your rights or obligations arising under it, without our prior
We may transfer, assign, charge, sub-contract
or otherwise dispose of a Contract, or any of our rights or obligations
arising under it, at any time during the term of the Contract.
Events outside our control
will not be liable or responsible for any failure to perform, or delay
in performance of, any of our obligations under a Contract that is
caused by events outside our reasonable control (Force Majeure Event).
Force Majeure Event includes any act, event, non-happening, omission or
accident beyond our reasonable control and includes in particular
(without limitation) the following:
Strikes, lock-outs or
other industrial action; civil commotion, riot, invasion, terrorist
attack or threat of terrorist attack, war (whether declared or not) or
threat or preparation for war; fire, explosion, storm, flood,
earthquake, subsidence, epidemic or other natural disaster;
impossibility of the use of railways, shipping, aircraft, motor
transport or other means of public or private transport; impossibility
of the use of public or private telecommunications networks; the acts,
decrees, legislation, regulations or restrictions of any government.
performance under any Contract is deemed to be suspended for the period
that the Force Majeure Event continues, and we will have an extension
of time for performance for the duration of that period. We will use
our reasonable endeavours to bring the Force Majeure Event to a close
or to find a solution by which our obligations under the Contract may
be performed despite the Force Majeure Event.
we fail, at any time during the term of a Contract, to insist upon
strict performance of any of your obligations under the Contract or any
of these terms and conditions, or if we fail to exercise any of the
rights or remedies to which we are entitled under the Contract, this
shall not constitute a waiver of such rights or remedies and shall not
relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
waiver by us of any of these terms and conditions shall be effective
unless it is expressly stated to be a waiver and is communicated to you
in writing in accordance with clause 14 above.
any of these terms and Conditions or any provisions of a Contract are
determined by any competent authority to be invalid, unlawful or
unenforceable to any extent, such term, condition or provision will to
that extent be severed from the remaining terms, conditions and
provisions which will continue to be valid to the fullest extent
permitted by law.
intend to rely upon these terms and conditions and any document
expressly referred to in them in relation to the subject matter of any
Contract. While we accept responsibility for statements and
representations made by our duly authorised agents, please make sure
you ask for any variations from these terms and conditions to be
confirmed in writing.
Our right to vary these terms and conditions
have the right to revise and amend these terms and conditions from time
to time to reflect changes in market conditions affecting our business,
changes in technology, changes in payment methods, hangs in relevant
laws and regulatory requirements and changes in our system's
You will be subject to the policies and terms and
conditions in force at the time that you order items from us, unless
any change to those policies or these terms and conditions is required
to be made by law or governmental authority (in which case it will
apply to orders previously placed by you), or if we notify you of the
change to those policies or these terms and conditions before we send
you the Acceptance Confirmation (in which case we have the right to
assume that you have accepted the change to the terms and conditions,
unless you notify us to the contrary within seven working days of
receipt by you of the Products).
Law and jurisdiction
for the purchase of Products through our site and any dispute or claim
arising out of or in connection with them or their subject matter or
formation (including non-contractual disputes or claims) will be
governed by English law. Any dispute or claim arising out of or in
connection with such Contracts or their formation (including
non-contractual disputes or claims) shall be subject to the
non-exclusive jurisdiction of the courts of England and Wales.
If you have any queries please do not hesitate to contact us: firstname.lastname@example.org